Last Updated: 28 October 2026
1. Introduction
Welcome to Total Consumables.
These Terms & Conditions govern your use of our website, www.totalconsumables.ie, and the purchase of products through our online store.
Total Consumables is an authorised distributor of Förch products in Ireland, supplying automotive tools, workshop equipment, chemicals, consumables, workwear, and related products.
By using our website or placing an order, you agree to these Terms & Conditions, subject to your rights under applicable law.
Business Information
- Trading Name: Total Consumables
- Legal Business Name: [Insert registered legal name]
- Registration Number: [Insert, if applicable]
- Address: Coolnafearagh, Monasterevin, Co. Kildare, Ireland
- Email: sales@totalconsumables.ie
- Telephone: 01 5242650
- Website: https://www.totalconsumables.ie/
2. Products and Services
We aim to provide accurate descriptions, specifications, images, and prices for all products displayed on our website.
Our product range includes tools, automotive maintenance products, industrial consumables, chemicals, workshop equipment, and related accessories.
Product availability is subject to stock levels and supplier availability.
We endeavour to keep product information accurate and updated. If an error affects an order, we will contact you to explain the issue and any available options.
Customers should review product specifications and manufacturer instructions before purchasing or using products.
Nothing in this section affects your statutory rights, including your rights where goods do not match their description or are not fit for an agreed purpose.
3. Orders and Purchases
Customers can purchase products through our website or contact our sales representatives for assistance.
When placing an order, you agree to provide accurate and complete contact, billing, and delivery information.
After an order is submitted, you will receive an acknowledgement or confirmation using the contact details provided.
If a product becomes unavailable or an order cannot be fulfilled, we will contact you to discuss suitable alternatives or arrange a refund where appropriate.
We will not substitute products or introduce additional charges without your agreement.
4. Pricing and Payment
All website prices are displayed in euros (€).
Applicable VAT, delivery charges, and other mandatory costs will be clearly presented before the customer confirms a purchase.
We aim to keep pricing information accurate. If a pricing error is identified, we will contact the customer before proceeding with an affected order.
Payments are accepted through the payment methods available at checkout.
Online payments may be processed by third-party payment providers operating under their own security and payment terms.
5. Delivery and Shipping
Total Consumables currently delivers products within Ireland.
International shipping is not currently available.
Delivery charges and available delivery options will be communicated before an order is placed.
Estimated delivery dates depend on product availability, order processing, and the delivery location.
We aim to dispatch orders promptly. Where a delivery timeframe is agreed, we will work to meet it. For consumer orders, applicable statutory delivery rights remain in force, including the general requirement to deliver within 30 days unless another timeframe has been agreed.
If an order is delayed, we will contact the customer when appropriate and explain the available options.
Customers should provide complete delivery information and notify us promptly if any details require correction.
6. Order Cancellation and Returns
We want customers to be satisfied with their purchases.
Consumers purchasing eligible goods online generally have a statutory right to cancel their order without giving a reason within 14 days after receiving the goods.
To exercise this right, customers should notify us within the applicable cancellation period by emailing:
Customers may use the cancellation form provided at the end of these Terms & Conditions, although another clear written statement is also acceptable.
Following a valid cancellation, goods should normally be returned within 14 days of notifying us.
Any applicable direct return costs will be explained before purchase, as required by law.
Certain products may be exempt from the statutory cancellation right, including qualifying personalised goods or specified sealed goods that become unsuitable for return for health or hygiene reasons after unsealing.
Any exception will be applied only where permitted by law.
Customers should contact us before arranging a return so we can provide the appropriate return instructions.
Returns Address: [Insert approved returns address]
7. Refunds
Where a consumer validly exercises a statutory right to cancel an online purchase, we will provide the refund required by applicable law.
This normally includes the product price and the cost of standard delivery, where applicable. Additional charges for an upgraded delivery service may not be refundable.
Refunds will be processed without undue delay and within the statutory timeframe.
Where permitted by law, we may withhold a refund until the returned goods are received or the customer provides evidence that they have been sent back.
Refunds will normally be issued using the original payment method unless another method is agreed.
Customers may be responsible for any reduction in value caused by handling goods beyond what is reasonably necessary to establish their nature, characteristics, and functioning, where permitted by law.
8. Faulty, Damaged, or Incorrect Products
If an order arrives damaged, faulty, or incorrect, please contact us as soon as possible.
Email: sales@totalconsumables.ie
Please include:
- Your order number
- The product name
- A description of the issue
- Photographs, where helpful
We will review the issue and explain the available remedies.
Consumers have statutory rights under Irish consumer protection legislation, including the Consumer Rights Act 2022.
Depending on the circumstances, these may include a repair, replacement, price reduction, or refund.
Nothing in these Terms & Conditions limits or excludes those statutory rights.
9. Product Safety and Use
Some products available through Total Consumables are intended for professional, automotive, industrial, or workshop applications.
Customers should carefully follow manufacturer instructions, product warnings, safety data sheets, and applicable safety requirements.
Appropriate protective equipment should be used where required.
Chemicals, adhesives, lubricants, machinery, and tools must be handled, stored, and used according to relevant safety instructions.
If you are uncertain whether a product is suitable for your intended application, please contact our team for guidance before purchasing.
10. Trade and Business Customers
Total Consumables supplies both trade customers and customers purchasing through its online store.
Business customers may be offered trade accounts, account-specific pricing, or other arrangements agreed directly with our sales team.
Any additional trade account terms will be communicated separately where applicable.
Consumer rights and statutory cancellation provisions apply where the purchaser qualifies as a consumer under relevant law.
Purchases made wholly for business purposes may be subject to different legal rights and separately agreed commercial terms.
11. Website Use
You agree to use this website lawfully and responsibly.
You must not:
- Attempt to gain unauthorised access to the website or its systems.
- Interfere with website security or functionality.
- Upload malicious software or harmful content.
- Use the website for fraudulent or unlawful activities.
- Copy or commercially reproduce protected website content without permission.
We may take appropriate steps to protect the website and its users from misuse.
12. Intellectual Property
Unless otherwise stated, the website’s original content, design, text, graphics, and other protected materials belong to Total Consumables or their respective rights holders.
Product names, trademarks, logos, and brand identities, including those relating to Förch and other manufacturers, remain the property of their respective owners.
Use of the website does not grant permission to reproduce protected materials for commercial purposes without the relevant rights holder’s consent.
13. Limitation of Liability
We take reasonable care to maintain accurate website information and provide products in accordance with applicable law.
We cannot guarantee that the website will always operate without temporary interruptions or technical issues.
Nothing in these Terms & Conditions excludes or restricts liability that cannot legally be excluded or restricted, including liability for fraud, death or personal injury caused by negligence, or applicable statutory consumer rights.
14. Privacy and Data Protection
Total Consumables respects the privacy of its customers and website visitors.
Personal information provided through orders, enquiries, and customer accounts is handled in accordance with our Privacy Policy and applicable data protection legislation.
For further information, please read our:
15. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services, business operations, or applicable legal requirements.
The latest version will be available on this page.
Changes will not retrospectively remove rights or alter agreed contractual obligations where doing so would be unlawful.
16. Governing Law
These Terms & Conditions are governed by Irish law.
Any disputes will be handled in accordance with applicable law and the jurisdiction of the relevant courts.
Nothing in this section limits any mandatory consumer protection rights or jurisdictional protections available to consumers.
17. Contact Us
If you have questions about these Terms & Conditions, an order, or a product, please contact us.
Total Consumables
Coolnafearagh, Monasterevin, Co. Kildare, Ireland
Telephone: 01 5242650
Email: sales@totalconsumables.ie
Website: https://www.totalconsumables.ie/
Our team will be happy to assist with product enquiries, orders, and general customer support.
Consumer Cancellation Form
Complete and return this form only if you wish to cancel an eligible consumer purchase.
To:
Total Consumables
[Insert approved postal address]
Email: sales@totalconsumables.ie
I hereby give notice that I cancel my contract of sale for the following goods:
Product(s): __________________________
Order Number: _______________________
Ordered On: _________________________
Received On: ________________________
Customer Name: _____________________
Customer Address: ___________________
Date: _______________________________
This form may be emailed to sales@totalconsumables.ie. You may also communicate your decision to cancel through another clear statement.